SHA to providers: Submit queries on NHIF claims below Sh10m by July 31

The Social Health Authority (SHA) in Kenya has set a July 31 deadline for healthcare providers to submit queries regarding verified claims from the defunct National Hospital Insurance Fund (NHIF) that are valued at Sh10 million or less. Providers must submit written requests with supporting documentation to facilitate a review process that will conclude within three weeks of the deadline.
Why it matters
This administrative process is critical for healthcare facilities to resolve outstanding financial claims and ensure the transition to the new health authority is settled.
SHA CEO Mercy Mwangagi/FILE The Social Health Authority (SHA) has given healthcare providers until July 31 to submit queries regarding verified defunct National Hospital Insurance Fund (NHIF) claims valued at Sh10 million and below. In a notice issued on Friday, SHA CEO Mercy Mwangangi said the window is open to healthcare providers that have not yet completed the sign-off process for the verified claims and wish to seek clarification on the amounts communicated by the authority.
Facilities with concerns have been asked to submit written requests for clarification to the authority for review.
"Healthcare providers that have not yet completed the sign-off process for verified defunct NHIF claims valued at Sh10 million and below may submit any concerns or requests for clarification to the Authority for review," the notice reads.
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