SHA Introduces New System for Healthcare Provider Contracting; How to Apply

Social Health Authority (SHA) Chief Executive Officer Dr. Nancy Mwangangi. Photo SHA --> The Social Health Authority (SHA) has rolled out a new online platform for hospitals seeking to be contracted by the health insurance.

In a notice to all healthcare facilities in the country on Thursday, September 17, SHA directed all hospitals seeking contracts to apply under the new portal.

The E-Contracting Portal, according to SHA, went live on Thursday, September 17, 2026, at 3:00 pm, enabling healthcare providers to submit applications for contracting across four funds.

"The Social Health Authority (SHA) wishes to inform all healthcare providers that the SHA E-Contracting Portal is officially live as of today, Thursday, September 17, 2026, at 3:00 pm (EAT)," SHA stated.

Social Health Authority building in Nairobi. Photo Ministry of Health "The portal will facilitate the application and contracting of healthcare providers for the new contracting cycle," it added.