SCoR seeks passenger feedback at ‘Rail Jan Samvad’ programme
South Coast Railway officials held a 'Rail Jan Samvad' public interaction session in Gudivada to gather passenger feedback. The meeting addressed concerns regarding train capacity, station hygiene, and environmental initiatives like plantation drives.
Why it matters
Demonstrates efforts by public infrastructure agencies to improve service delivery through direct community engagement.
Officials of the South Coast Railway (SCoR), Vijayawada division, organised an interaction session with the passengers titled “Rail Jan Samvaad” at Gudivada in Krishna district on Tuesday (October 12, 2026).
The session was aimed at strengthening public participation, gathering passenger feedback, and addressing issues related to passenger amenities and hygienic conditions in trains and at the railway stations, said Senior Divisional Operations Manager A. Suresh Reddy.
“It created a platform for the passengers and the members of Divisional Railway Users’ Consultative Committee (DRUCC), frontline staff, and the officers to interact and discuss various problems,” said a passenger G. Kishore Babu.
“The passengers were facing severe problems due to inadequate accommodation in Narsapur trains,” said another passenger Gopi Krishna, who urged the railway officials to increase the number of coaches to facilitate better accommodation.
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