SCoR GM reviews pilot AI system at Visakhapatnam Railway Station
South Coast Railway officials reviewed the 'Sarika AI' passenger assistance system at Visakhapatnam Railway Station. The AI-powered interface supports nine languages and provides real-time information to commuters.
Why it matters
The deployment of AI in public infrastructure represents a significant step toward modernizing passenger services in India.
South Coast Railway (SCoR) General Manager Sandeep Mathur, along with Divisional Railway Manager Lalit Bohra and senior zonal officials, inspected passenger facilities at the Visakhapatnam Railway Station on Monday (August 17, 2026).
During the inspection, Mr. Mathur evaluated the condition and operation of key passenger amenities and interacted with railway staff on measures to enhance station convenience.
A key highlight of the visit was the live review of the ‘Sarika AI’ passenger assistance system—a prototype voice-based interface currently undergoing trials at the station.
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