Satire | Your feedback is important to us
This satirical piece mocks the intrusive and relentless nature of modern corporate customer satisfaction surveys. It highlights the absurdity of companies prioritizing data collection and revenue over genuine customer experience.
Why it matters
It reflects growing consumer frustration with the 'surveillance capitalism' model where feedback loops are used for data mining.
Thank you for choosing New India Elite Automotive Salvation for servicing your esteemed vehicle. Our records show that you have not filled our Customer Satisfaction Survey.
Your feedback is important to us. It will help us understand what we did well, document where we can improve, and identify outstanding employees who we can lay off.
Please note that the information you share will be kept confidential and your data will be used solely for the purpose of improving our services (and our revenues) by having our sales team auction them to reputed data-mining specialists.
Thank you for your continued trust in us.
It’s been 45 minutes since we returned your car to you. You have still not filled the feedback form. We request you to take this seriously. The survey should take only a few hours to complete. Thank you once again for your time.
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