Salesforce has held talks to buy Listen Labs, an AI customer research platform, for around $2 billion
Salesforce is reportedly in talks to acquire AI customer research platform Listen Labs for approximately $2 billion. This potential deal follows a series of high-profile AI acquisitions in the industry, including Nvidia's purchase of Hugging Face.
Why it matters
The move highlights the aggressive consolidation of AI startups by major software corporations seeking to integrate advanced enterprise agents into their ecosystems.
Salesforce CEO Marc Benioff speaks to thousands at the Moscone South Hall during Dreamforce in San Francisco on Tuesday, Sept. 17, 2024. Brontë Wittpenn/San Francisco Chronicle via Getty Images Salesforce has been in talks to acquire AI startup Listen Labs for around $2 billion. Listen Labs, which was last valued at $500 million, sells an AI market analysis platform. Recent AI M&A deals include Nvidia's $12.9 billion acquisition of AI startup Hugging Face. Salesforce could be on the hunt for acquisitions to beef up its AI capabilities. The software giant has recently been in talks to buy Listen Labs, an AI-powered customer research platform for around $2 billion, according to people familiar with the matter.
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