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Times of India·3 min read·medium

Rs 1.2 lakh penalty on postal department for losing customer’s Pashmina shawls parcel

T
TOI LEGAL DESK
Rs 1.2 lakh penalty on postal department for losing customer’s Pashmina shawls parcel
AI Summary

The District Consumer Disputes Redressal Commission in Baramulla ordered the postal department to pay Rs 1.2 lakh for losing a parcel containing Pashmina shawls. The commission rejected the department's claim of immunity under the Indian Post Office Act.

Why it matters

This ruling reinforces consumer rights and limits the ability of state-run services to evade liability for service failures.

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Rs 1.2 lakh penalty on postal department for losing customer’s Pashmina shawls parcel - The Times of India

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The article reports on a legal judgment based on consumer protection laws.

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