Rs 1.2 lakh penalty on postal department for losing customer’s Pashmina shawls parcel
The District Consumer Disputes Redressal Commission in Baramulla ordered the postal department to pay Rs 1.2 lakh for losing a parcel containing Pashmina shawls. The commission rejected the department's claim of immunity under the Indian Post Office Act.
Why it matters
This ruling reinforces consumer rights and limits the ability of state-run services to evade liability for service failures.
Rs 1.2 lakh penalty on postal department for losing customer’s Pashmina shawls parcel - The Times of India
The article reports on a legal judgment based on consumer protection laws.
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in