Rotten eggs, spoiled parathas: Swiggy gets 9 notices from FSSAI
The FSSAI has issued nine notices to Swiggy Instamart following consumer complaints regarding the delivery of expired, rotten, and contaminated food products. The regulator has demanded a compliance report and ordered the company to halt the sale of certain unapproved products.
Why it matters
This action highlights the growing regulatory pressure on quick-commerce platforms to ensure food safety standards as they become primary grocery sources for urban consumers.
NEW DELHI: From rotten eggs and spoiled parathas to expired whey protein and packaged snacks, Swiggy Instamart has been issued nine notices by Food Safety and Standards Authority of India (FSSAI) after consumer complaints alleged the delivery of unsafe and expired food products through the quick-commerce platform.The food regulator has sought a detailed explanation and compliance report from the company, warning that failure to respond satisfactorily could invite action under the Food Safety and Standards Act, 2006.According to the notices, consumers had complained of receiving expired, spoiled, rotten, contaminated and otherwise unsafe food products through Swiggy Instamart.
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