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Times of India·3 min read·medium

Rogue AI? US banks sound alarm over unauthorised access by 'agents'

T
TRISHA MAHAJAN
Rogue AI? US banks sound alarm over unauthorised access by 'agents'
✦AI Summary

Major US banks are restricting third-party AI agents from accessing customer accounts due to security concerns regarding unauthorized transactions. Financial institutions are struggling to distinguish between legitimate user-directed activity and potentially rogue AI behavior.

Why it matters

As AI agents become more integrated into personal finance, banks must balance user convenience with the risk of automated financial fraud.

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Major US banks, including Morgan Stanley, JPMorgan Chase, Bank of America and Wells Fargo, are restricting third-party artificial intelligence (AI) agents from accessing their platforms amid concerns that unvetted technology could compromise customer accounts and carry out unauthorised financial transactions, Axios reported.The concerns stem from instances in which AI agents accessed customers' accounts using their login credentials and, in some cases, appeared to take actions independently of users' instructions, people familiar with the matter told Axios.AI agents are designed to perform tasks on behalf of users, including accessing financial information and making transactions. However, banks are struggling to distinguish between authorised, user-directed activity and potentially rogue agents, raising concerns about the security of customers' money.Morgan Stanley has begun blocking third-party AI agents from accessing its platforms, according per reports.

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