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Rogers to charge new fee for bills paid by credit card, says practice is 'increasingly common'

C
CBC
Rogers to charge new fee for bills paid by credit card, says practice is 'increasingly common'
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Rogers Communications will implement a 1.6 percent processing fee for customers paying bills via credit card starting in January. The company cites rising credit card processing costs as the reason for the new charge, which will not apply to other payment methods like direct debit.

Why it matters

This move reflects a broader trend of corporations passing transaction fees onto consumers, impacting household budgets and consumer choice.

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Rogers Communications is introducing a fee in January for customers who pay their bill by credit card. (Patrick Morrell/CBC - image credit) Rogers Communications says it will roll out a new fee early next year for customers who pay their bill with a credit card.

The Canadian telecom giant says a 1.6 per cent "processing charge" will apply starting Jan. 17, for both auto-pay and one-time credit card payments.

"The charge applies every time you pay your Rogers bill with a credit card," Rogers says on its website .

"This reflects the fees we are charged by credit card companies."

According to Rogers, the fee is not applicable to customers in Quebec, nor those on certain "specialized plans" and former Shaw Mobile customers who migrated to Rogers when it acquired Shaw Communications in 2023 .

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