Rival AI agents, Instinct and Meta’s Muse, both add the ability to make calls
AI startups Instinct and Meta's Muse have both introduced new features allowing their AI agents to place phone calls on behalf of users. This development marks a competitive shift as companies race to provide more functional, concierge-like AI assistants.
Why it matters
The integration of voice-calling capabilities into AI agents represents a significant step toward autonomous digital assistants capable of performing real-world tasks.
Text-based AI assistants are a hot market, with Instinct, Wajo, Town, Ollie, and Meta’s Muse agent, which launched last week , vying for users’ attention and tasks. San Francisco-based Instinct is one of the most popular of the lot, attracting huge investor interest at what is reportedly a $10 billion valuation .
Instinct’s popularity may now grow even further, as it’s added a new calling feature that lets your agent place calls and act as a concierge. Meta’s Muse, another serious contender in this battle, has also done the same.
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