Retired judge urges public awareness on consumer rights for justice
Retired judge Pappala Jagannadha Rao is advocating for increased public awareness regarding consumer rights and the use of online portals to file grievances. He emphasized the importance of utilizing the National Consumer Dispute Redressal Commission to address issues with e-commerce and inferior products.
Why it matters
Empowering consumers to navigate legal redressal systems is essential for market accountability and protecting citizens from fraudulent commercial practices.
Srikakulam Intellectual Forum president and retired Sessions Judge Pappala Jagannadha Rao on Sunday urged the State government, consumer forums and other organisations to give wide publicity about the submission of petitions through online and get justice from the National Consumer Dispute Redressal Commission (NCDRC) and its State and district level bodies.
He said that consumers were being cheated with inferior quality products, misleading advertisements, improper services from e-commerce portals and shops and establishments. He attended as the chief guest for an awareness programme on consumer rights-opportunities for quick submissions of petitions held in Narayana Tirumala temple premises of Srikakulam.
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