Residents seek revival of FOC centres for quick restoration of power supply
Residents in Chennai are calling for the revival of decentralized Fuse-Off Call (FOC) centres to improve the speed of power restoration. They argue that the current centralized 'Minnagam' system is less efficient than the previous local model.
Why it matters
Highlights the tension between centralized administrative efficiency and local service responsiveness in public utilities.
Domestic consumers in the city want the Electricity Department to revive the Fuse-Off Call (FOC) centres, which used to repair and restore power supply disruptions seamlessly.
The article balances consumer complaints with the context of the current system's structure.
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