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Times of India·2 min read·medium

Red Tape ordered to pay Rs 8,000 for charging customer Rs 10 for carry bag

T
TOI LEGAL DESK
Red Tape ordered to pay Rs 8,000 for charging customer Rs 10 for carry bag
✦AI Summary

A consumer commission in Rohtak, India, has ordered the footwear brand Red Tape to pay a customer Rs 8,000 in compensation for charging Rs 10 for a carry bag. The court ruled that the practice constituted a deficiency in service and an unfair trade practice.

Why it matters

This ruling reinforces consumer protection laws regarding mandatory charges for carry bags in retail environments, setting a precedent for similar disputes in India.

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Red Tape charged Rs 10 for a carry bag, court orders Rs 8,000 compensation to customer - The Times of India

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