Railways to extend optional travel insurance to counter bookings from Oct. 27
Indian Railways is extending optional travel insurance to passengers booking tickets at physical reservation counters starting October 27. The facility, previously limited to e-tickets, requires a mobile number and a small premium to cover accidents and medical emergencies.
Why it matters
This expands social security and insurance access for millions of passengers who rely on physical booking counters.
Railways to extend optional travel insurance to counter bookings from Oct. 27 HYDERABAD Passengers booking reserved tickets at Railway Passenger Reservation System (PRS) counters will be able to opt for travel insurance from October 27, with the Railway Board directing all zonal railways to make their reservation counters compliant with the facility. In a communication issued to zonal railways, the Board said reservation staff must inform passengers about the availability of the OTIS and facilitate their choice at the time of booking. The insurance cover will be provided only if a passenger opts for the facility, furnishes a mobile number and pays the premium through digital mode. The existing terms and conditions applicable to OTIS coverage for e-ticket bookings will also apply to tickets booked through PRS counters.
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