Railways lose appeal over Rs 1.45 lakh payout for stolen bag
The Delhi state consumer commission upheld a ruling requiring Northern Railway to compensate a passenger for a stolen bag. The commission cited railway negligence in failing to prevent unauthorized access to reserved coaches.
Why it matters
This sets a legal precedent regarding the liability of public transport providers for passenger safety and personal property security.
NEW DELHI: The Delhi state consumer commission has upheld an order directing Northern Railway to pay Rs 1.45 lakh to a passenger whose bag was stolen from a reserved train coach. The commission said the railway could not avoid responsibility by arguing that the passenger's luggage's are not covered under tickets, as the theft involved unauthorised persons entering a reserved compartment.The commission also noted that railway staff failed to prevent the intrusion and did not properly help the passenger lodge an FIR. It dismissed Northern Railway's appeal on October 6, 2026, upholding the district commission's order.BackgroundAs per the commission order, Ajoy Kumar was travelling from Delhi to Patna on Mahananda Express on June 7, 2014, when two unauthorised persons entered his reserved coach and stole his trolley bag.The bag allegedly contained jewellery, clothes and other belongings worth Rs 1.2 lakh.
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