Railway Ministry reiterates bedroll kit directive for RAC passengers after repeated complaints
The Indian Railway Ministry has reiterated that passengers with Reservation Against Cancellation (RAC) status are entitled to bedroll kits in AC coaches. This follows persistent complaints from passengers across various railway zones.
Why it matters
This directive addresses service quality and passenger rights within the public transport system.
The Railway Ministry has reiterated its directive to provide linen and blankets to passengers travelling on Reservation Against Cancellation status after receiving repeated complaints from almost all zones.
Under the RAC system, two passengers are accommodated on a single berth.
"Complaints regarding the non-provision or inadequate provision of bedroll kits to RAC passengers are still being received through various channels," the Ministry said in a letter dated August 4.
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