Rail Jan Samvaad organised at stations to promote passenger-focused service improvements
The Thiruvananthapuram Division of Indian Railways organized 'Rail Jan Samvaad' sessions at 102 stations to gather passenger feedback on services. The initiative aims to improve cleanliness, safety, and punctuality through direct engagement between railway officials and the public.
Why it matters
Public engagement initiatives are essential for improving large-scale public infrastructure and ensuring service accountability.
Rail Jan Samvaad organised at stations to promote passenger-focused service improvements left Image for representation TH https://th-i.thgim.com/public/incoming/57eqvq/article71617054.ece/alternates/FREE_1200/Thiruvananthapuram%20Central%20Railway%20Station.jpg TH Thiruvananthapuram Central Railway Station As part of the programme, Rail Jan Samvaad was organised at stations, bringing together passengers, students, public representatives, passenger associations, rail enthusiasts and other stakeholders to share their views and suggest improvements to railway services THIRUVANANTHAPURAM The Thiruvananthapuram Division, Southern Railway conducted a programme under Special Campaign 6.0 at 102 stations across the division focusing on cleanliness, better management of railway premises and active public participation. As part of the programme, Rail Jan Samvaad was organised at stations, bringing together passengers, students, public representatives, passenger associations, rail enthusiasts and other stakeholders to share their views and suggest improvements to railway services.
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