QX Global Group Appoints Vijay Pahuja as Group Chief Executive Officer

QX Global Group has appointed Vijay Pahuja as its new Group CEO to lead the company's AI-driven knowledge process outsourcing services. Pahuja brings extensive experience from Sutherland and other major firms to scale the company's operations in finance, accounting, and recruitment.
Why it matters
The appointment signals a strategic shift toward integrating agentic AI into traditional outsourcing models to improve operational efficiency.
QX Global Group, a sector-led, technology-enabled knowledge process outsourcing (KPO) company backed by Long Ridge Equity Partners, today announced the appointment of Vijay Pahuja as Group Chief Executive Officer, effective immediately. Pom Chakravarti, who has led QX as Chief Executive Officer since 2024, will continue to serve on the QX Global Board and as a Senior Executive focused on strategic client relationships.
Vijay brings more than 25 years of experience building and scaling service-led businesses at the intersection of deep domain expertise and AI-led transformation. He joins QX from Sutherland Global Services, where he led a portfolio of business verticals across financial services and insurance and built the insurance vertical into a market leader, pioneering agentic AI delivery at scale. Earlier, in senior leadership roles at WNS, Cognizant and IBM, he scaled global revenues multi-fold and built global delivery businesses spanning financial services, insurance and enterprise services.
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