Public services are increasingly strained by LLM-written appeals for benefits
A new research paper examines the increasing strain on public services caused by a surge in LLM-generated benefit appeals. The study highlights the phenomenon of 'agentic flooding' where automated systems overwhelm government administrative processes.
Why it matters
It illustrates the unintended consequences of AI automation on public infrastructure and the potential for digital systems to create bureaucratic bottlenecks.
Focus to learn more arXiv-issued DOI via DataCite Submission history From: Chris Schmitz [ view email ] [v1] Mon, 17 Aug 2026 13:59:28 UTC (248 KB) [v2] Wed, 19 Aug 2026 16:17:45 UTC (248 KB) Full-text links: Access Paper: View a PDF of the paper titled Characterizing Agentic Flooding of Government Services, by Chris Schmitz and 2 other authors View PDF HTML (experimental) TeX Source view license Current browse context: cs.CY < prev | next > new | recent | 2026-08 Change to browse by: cs References & Citations NASA ADS Google Scholar Semantic Scholar export BibTeX citation Loading... BibTeX formatted citation loading... Data provided by: Bookmark Bibliographic Tools Bibliographic and Citation Tools Bibliographic Explorer Toggle Bibliographic Explorer ( What is the Explorer? ) Connected Papers Toggle Connected Papers ( What is Connected Papers? ) Litmaps Toggle Litmaps ( What is Litmaps?
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in