Public hospitals, healthcare institutions across Singapore hit by system disruptions

Public healthcare institutions across Singapore experienced a nine-hour system disruption on October 13, 2026, affecting appointment bookings and patient registration. The national health technology agency, Synapxe, confirmed that services were restored and stated there was no evidence of a cyberattack.
Why it matters
Systemic IT failures in critical infrastructure highlight the vulnerability of digitized healthcare services and the importance of rapid recovery protocols.
The disruption, which affected patient-facing services such as appointment bookings through call centres, visitor registration and billing enquiries, lasted about nine hours.
Healthcare institutions across Singapore reported system disruptions on Oct 13, 2026, affecting services ranging from appointment bookings to patient registration and call centre operations. (Photo: CNA)
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