Public complain of delay in issuance of driving licence at Dindigul RTO
Public applicants in Dindigul are facing significant delays in obtaining driving licences due to technical malfunctions in the automated testing tracks. The RTO claims the system is managed by an outsourced private agency, leaving citizens frustrated and impacting their employment prospects.
Why it matters
This highlights the bureaucratic and technical hurdles citizens face when essential government services are outsourced to third-party vendors.
Appealing to the District Collector Durga Moorthy to intervene into the issues pertaining to issuance of driving licence to the learners through the Regional Transport Office (RTO) Dindigul, the public said that they have been waiting for the last three months for no fault of them here on Monday.
A large number of public and office-bearers from the Dindigul District Driving School Owners Association led by its president C. Sureshkumaran said that the automated testing tracks at the Dindigul RTO had not been functional and posed hardships to the candidates. A majority of them also faced dangerous situation while undergoing the testing tracks.
“Even qualified drivers may find it difficult and hence the testing tracks need to be recalibrated in such a way that it is functional and user friendly as in other RTOs,” he added.
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