PSA: Replace your Amaze Card promptly upon expiry...or pay a fee
Instarem Amaze cardholders must manually request a replacement card through the app before their current card expires to ensure continued service. While there was confusion regarding a potential replacement fee, the company has clarified that replacements are free of charge.
Why it matters
Provides essential operational guidance for fintech users to avoid service disruptions and unnecessary fees.
The Instarem Amaze Card launched in July 2021, so if you were among the first wave of cardholders, your card should be approaching the end of its five-year validity period right about now.
You might assume that it’s just a simple matter of waiting for the replacement card to arrive in the mail — but you’d be wrong.
As it turns out, Amaze Card replacements are not automatic, and if you don’t request your replacement in time, you’ll have to pay an annoying fee for something you might (reasonably) have expected to be free!
You’re probably familiar with the card replacement process by now.
A few weeks before your card expires, you’ll receive a replacement in the mail. Once you activate the new card, the old one is automatically deactivated, and then you have five years before the process repeats.
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