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The Hindu·2 min read·medium

Pravasi Commission Adalat: Around 600 complaints settled

T
The Hindu Bureau
Pravasi Commission Adalat: Around 600 complaints settled
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The Kerala Pravasi Commission has settled approximately 600 complaints from expatriates over the past year. The commission is transitioning to a paperless system with a new website to facilitate online hearings and case tracking.

Why it matters

Digitalizing grievance redressal for expatriates improves accessibility and efficiency for citizens living abroad who face legal or financial disputes.

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The Kerala Pravasi Commission has disposed of around 600 complaints in a year, Commission Chairperson Justice Sophy Thomas has said. Addressing a press conference here on Tuesday, Ms. Thomas said that with the launch of the Pravasi Commission website, nricommission.kerala.gov.in, expatriates from across the world would now be able to submit complaints online, check the current status of their cases, and download orders.

The date, venue and other details of the next adalat to be conducted by the Commission will also be available on the website. Ms. Thomas said that a facility for conducting online hearings would also be introduced, which would help transform the functioning of the Commission into a paperless forum.

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