The Hindu·3 min read·medium
Prank, fake calls to Bengaluru’s Namma 112 helpline: A recurring challenge for police control room operators and Hoysala teams
I
Imran Gowhar
✦AI Summary
Bengaluru police are struggling with a high volume of prank and fake emergency calls to the 112 helpline, which diverts critical resources from genuine crises. Official data shows millions of non-emergency calls, creating significant operational challenges for control room staff.
The emergency response system of the Bengaluru Police is facing a persistent problem. A message was received through the Hoysala Control Room recently. The caller, later identified as Umesh, said that four persons had been assaulted near a gate within Bandepalya police station limits.
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