Police arrest nine in fraud call centre accused of cheating 20 people in lifetime delivery franchise scheme
Mumbai police arrested nine individuals from a call center for allegedly defrauding 20 people through a fake franchise scheme. The suspects falsely claimed to represent major e-commerce brands like Amazon and Flipkart to solicit investments.
Why it matters
This incident highlights the prevalence of organized cyber-fraud targeting consumers using the names of trusted global brands.
The Mumbai Crime Branch police have arrested nine people from a Malad-based call centre for allegedly cheating at least 20 people by offering fake lifetime delivery franchises in the names of companies such as Amazon, Flipkart, Myntra, Blue Dart, DTDC and BigBasket.
A case has been registered at Bangur Nagar police station under Sections 318(4) and 3(5) of the Bharatiya Nyaya Sanhita, 2023, and Section 66(D) of the Information Technology Act, 2000.
The police said that they received confidential information about a call centre called ‘Insta Transfer Biz Pvt. Ltd.’ at Evershine Mall in Malad West and raided it on August 24, 2026. The police said the call centre was allegedly targeting people in Mumbai as well as outside Maharashtra through telecallers, falsely claiming that the company had tie-ups with well-known courier and e-commerce firms. They offered prospective customers lifetime parcel-delivery franchises with promises of attractive returns.
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