Photography studio told to pay Rs 8,000 for giving AI-generated birthday photos

NEW DELHI: A Telangana district consumer commission, in an order dated July 16, held a photography studio liable for deficiency in service after it failed to deliver all the promised birthday photos and instead provided AI-generated images. The commission held that the studio failed to provide the services it had promised, causing mental agony on such ocassion.Why did the customer approach the consumer commission?According to the commission's order, the complainant booked a pre-birthday photoshoot for his son with KSH Photography on January 28, 2026. The studio agreed to provide photographs in 15 different themes for Rs 13,500. The complainant then paid Rs 2,500 in advance and the remaining Rs 9,000 after the photoshoot was completed on February 1, 2026. The studio had promised to deliver all the photographs by February 6.However, the complainant alleged that the studio delivered only 14 incomplete themes instead of the promised 15.