Personalised passenger service at Bengaluru airport sees around 300-350 daily bookings
Kempegowda International Airport in Bengaluru is seeing 300-350 daily bookings for its 'Care by BLR' premium passenger service. The service offers personalized assistance, including porter services and luxury transport, to enhance the traveler experience.
Why it matters
The growth of premium airport services reflects the increasing demand for convenience and luxury in the travel and aviation sector.
Around 300-350 bookings are carried out every day by travellers on the Kempegowda International Airport’s (KIA) Care by BLR, a personalised passenger service brand which offers a suite of premium services to the traveller.
Care by BLR which offers seamless, convenient and tailored services like meet and assist, porter and luggage service, valet parking, luxury limousine, arrival lounge access and flower services to meet individual traveller needs was launched at KIA in January 2026.
“Overall if you look at meet and assist, porter and flower services, we have about 300 to 350 transactions everyday,” said George Bennet Kuruvilla, Executive Director and CEO, Bengaluru Airport Services Limited (BASL).
Chauffeur-driven transfers between KIA and the city can also be availed on a premium fleet which includes BMW, Audi, Mercedes and Rolls-Royce among other other high-end vehicles. | Photo Credit: SUDHAKARA JAIN
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