People really hate AI, so why can’t they get enough?

Despite widespread public skepticism and negative sentiment toward artificial intelligence, adoption rates for AI tools like ChatGPT and Gemini continue to rise rapidly. The article explores the paradox of users feeling nervous about AI while simultaneously integrating it into their daily routines.
Why it matters
This trend highlights a significant 'say-do' gap in technology adoption, suggesting that utility and convenience often override ethical or societal concerns in consumer behavior.
Around the world, a love/hate attitude toward AI is very much the vibe right now.
Over the summer I talked to the CEO of Springboards, a startup building an LLM that’s designed to come up with a wider variety of responses than its mainstream rivals do. At the start of the call, he said something that’s been stuck in my head since: “We often say that we’re a self-loathing AI company. We don’t know if we really like what we’re doing.”
“I guess that makes me a self-loathing AI journalist,” I replied. It was a joke! I love my job. But I do not love many of the things the technology I write about has become: warped by hype , steered by zealots, inescapable.
The CEO of Springboards and I are far from alone. Around the world, a love/hate attitude toward AI is very much the vibe right now.
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