‘People could have lost their lives’: Telstra’s apologies fail to quell outage anger
Telstra CEO Vicki Brady is facing intense scrutiny and a parliamentary inquiry following a major national mobile outage caused by a software glitch. The outage disrupted critical services, including emergency triple-zero calls, leading to public and political backlash.
Why it matters
The incident highlights the vulnerability of critical national infrastructure to software failures and the resulting public safety concerns.
Telstra CEO Vicki Brady and CFO Michael Ackland. Photograph: Reuters Telstra CEO Vicki Brady and CFO Michael Ackland. Photograph: Reuters Telstra ‘People could have lost their lives’: Telstra’s apologies fail to quell outage anger Fallout over the telco’s latest national outage continues, with executives called to front a snap meeting of a triple-zero parliamentary inquiry
The report objectively covers the outage, the CEO's response, and the political fallout.
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