Passengers fume as SpiceJet Dubai flight delayed by nearly 18 hours at Amritsar airport
Passengers at Amritsar airport faced an 18-hour delay on a SpiceJet flight to Dubai, leading to public protests and frustration. Travelers reported a lack of clear communication and failure by the airline to provide necessary accommodation.
Why it matters
The incident underscores ongoing issues with airline passenger rights and the enforcement of service standards in the Indian aviation sector.
AMRITSAR: Chaos erupted at Sri Guru Ramdas Ji International Airport on Sunday as passengers of a SpiceJet flight bound for Dubai were left fuming after its departure was delayed by nearly 18 hours, with repeated changes in the schedule and no satisfactory explanation from the airline.Frustrated by the prolonged wait and lack of clarity, several agitated passengers raised slogans against SpiceJet and demanded answers, while some sought refunds after being left stranded at the airport for hours.The flight, which was scheduled to depart at around 8.30 am, was initially delayed until 11.40 am.
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