Passenger's jewellery stolen on Rajdhani Express; court orders Railways to pay Rs 80,000
A consumer commission in Punjab ordered Northern Railway to compensate a couple Rs 80,000 after their luggage was stolen on a Rajdhani Express train. The court ruled that the Railways were deficient in service despite their claims of non-liability for un-booked luggage.
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NEW DELHI: A district consumer commission in Punjab has directed Northern Railway to pay Rs 80,000 to a couple whose handbag, containing a gold mangalsutra and cash, was stolen during a journey on the Dibrugarh–New Delhi Rajdhani Express. In its June 30 order, the commission held the Railways guilty of deficiency in service.How the theft happened on the Rajdhani ExpressThe complainant, Kalu Ram, was travelling with his wife Suman Yadav and their child in a 3AC coach of the Rajdhani Express on December 14, 2021. The family had booked three seats, paying Rs 13,280 for the reservation, according to the court order.The couple alleged their handbag, kept near them, went missing when the train reached Pandit Deen Dayal Upadhyay (DDU) Railway Station. The bag held a 15-gram gold mangalsutra worth around Rs 65,000, cash of Rs 5,000, and Suman Yadav's bank passbook.
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