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BBC·3 min read·medium

Ovingham care home not always homely, CQC inspectors say

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Ovingham care home not always homely, CQC inspectors say
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Wellburn House care home in Northumberland has been rated 'requires improvement' by the Care Quality Commission following inspections that identified issues with cleanliness, safety, and medicine management. While the facility was criticized for these breaches, inspectors praised the staff's kindness and the quality of activities provided to residents.

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Regulatory oversight of care facilities is essential for ensuring the safety and well-being of vulnerable populations, particularly those with dementia.

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Image source, Google Image caption, Wellburn House was visited by Care Quality Commission inspectors between May and June

A care home "did not always provide a homely environment where people were safe and comfortable", according to inspectors.

Wellburn House in Ovingham, Northumberland, which provides care for about 30 elderly people including some with dementia, was visited by Care Quality Commission (CQC) inspectors between May and June this year.

Giving a rating of "requires improvement", the CQC raised concerns about cleanliness and safety, but praised staff and activities for residents.

Wellburn Care Homes, the company which owns the facility, said it was "confident that positive changes already made will be reflected in future inspections".

The home was rated "good" in its last full review in 2018, although it was given an unrated inspection during the Covid pandemic in 2022.

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