OpenAI is making big claims as it rolls out ChatGPT Health to everyone
OpenAI is expanding 'ChatGPT Health' to all US users, allowing integration with personal medical records. While the company claims its models can reason at a clinician level, the rollout faces skepticism and legal challenges regarding the accuracy and safety of medical advice provided by AI.
Why it matters
The integration of AI into personal health management presents significant ethical and safety risks, particularly regarding medical liability and diagnostic accuracy.
OpenAI is rolling out ChatGPT Health to everyone in the US on Thursday, allowing more people to connect their medical records and health-tracking information to the chatbot. During a briefing, Ashley Alexander, OpenAI’s vice president of health product, says the company’s models “are now capable of reasoning at levels that are better than clinician level.”
When asked for more information about how the performance of OpenAI’s models stacks up against human clinicians, OpenAI health lead Karan Singhal says that he would “temper” the claim that they are reasoning at better levels, but that “there have been individual studies that have been pointing in that direction,” like this one from Harvard and Stanford. On Wednesday, a Florida pastor sued OpenAI over claims ChatGPT provided him with “extremely dangerous medical recommendations,” allegedly leading him to put off medical care for a pulmonary embolism.
[Image: https://platform.theverge.com/wp-content/uploads/sites/2/2026/07/Screenshot-2026-07-23-at-12.54.27-PM.png?quality=90&strip=all]
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