OpenAI is building AI agents for everything. Will everyone use them?
OpenAI is expanding its AI agent capabilities through 'ChatGPT Work,' a tool designed to automate complex, multi-step tasks for white-collar professionals. The shift aims to move AI beyond simple Q&A by allowing models to interact directly with workplace software like Slack, Notion, and email.
Why it matters
This represents a significant shift in AI utility, moving toward autonomous agents that manage digital workflows, raising questions about privacy and user control.
How much control are you willing to give an LLM over your digital life?
Getting the most value from a model means giving it the keys. For a control freak or the AI hesitant, it seems like a lot. For Andrew Ambrosino, the lead engineer for OpenAI’s desktop app, it’s the only way to test the future, which is why that app now has access to, and control over, his inbox, his Slack account, his phone, apps like Notion and Figma, and more.
“If I’m asking it to write a document, is there a possibility that it’s going to pull from a private DM on that subject and not know that it’s not supposed to share some info? Yes,” Ambrosino told TechCrunch. “I’ll do it for the job. I will take the personal hit here and there if I have to. And I haven’t had to.”
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