OpenAI has tapped a startup to make its AI work for lawyers
OpenAI has partnered with the startup Telon to help law firms effectively implement AI tools. Telon provides 'legal engineers' to assist firms in configuring models and training staff, addressing the challenge of AI adoption in the legal sector.
Why it matters
This signals a shift in AI business models from simple software sales to high-touch, human-led implementation services for enterprise clients.
Lewis Bretts, Telon's cofounder and CEO. Telon OpenAI wants more lawyers to use its AI. To that end, it's partnered with a new startup to give it boots on the ground inside law firms. Telon says it works with customers to help them get more out of the legal software they buy. OpenAI has been signaling for months that it wants a bigger foothold in the legal industry. A new partnership offers a clue as to how it plans to get there: not just by selling models and software, but by sending people to help customers actually use them. Telon, a London startup, is one of the companies giving it boots on the ground. Rather than sell software, Telon hires and trains "legal engineers" — mostly former lawyers who embed inside law firms and corporate legal teams to help them get more out of the tech they already buy.
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