Only three-quarters of first class mail delivered on time
Royal Mail has reported that only 75.7% of first-class mail was delivered on time over the past year, significantly missing its 93% target. The company is currently undergoing a restructuring plan under new ownership and aims to improve performance to meet revised, lower targets by next year.
Why it matters
Reliable postal service is a critical infrastructure component for businesses and citizens, and the company's failure to meet targets has led to significant regulatory fines and public criticism.
Royal Mail delivering just three-quarters of first class mail on time
The article presents factual performance data and quotes from the company without using loaded language or taking a political stance.
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