Now, last-mile courier delivery for Keralam’s water-bound communities

Logistics firm DTDC has launched a waterway-based delivery service in Kerala called 'DTDC Vallam Express'. The service utilizes traditional boatmen to reach water-bound communities in Kuttanad that were previously inaccessible by road.
Why it matters
This initiative improves last-mile connectivity and economic inclusion for remote, water-dependent populations.
The multinational logistics company DTDC Express Ltd has launched “DTDC Vallam Express”, a waterway-based last-mile delivery service that extends doorstep parcel deliveries to Keralam‘s water-bound communities.
The service draws its name and inspiration from Keralam‘s iconic Vallamkali, the traditional snake boat race known for its speed and spirit of teamwork.
Riparian people in Keralam have traditionally taken a boat ride to the nearest courier collection point to take delivery of parcels, as last-mile courier services ended where roads terminated.
The new delivery service seeks to bridge this accessibility gap by extending deliveries directly to customers’ doorsteps, making direct delivery a reality for communities where waterways are the primary mode of transport.
At the heart of Vallam Express is a unique collaboration between the company’s delivery professionals and Keralam‘s traditional oarsmen, whose deep understanding of the region’s waterways enables seamless navigation through routes inaccessible by road.
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