Times of India·4 min read·medium

No more guessing who's calling! Govt mandates caller ID display from Nov 1

S
SHIVANGHI PAYAL
No more guessing who's calling! Govt mandates caller ID display from Nov 1
✦AI Summary

The Indian Department of Telecommunications has mandated that telecom operators implement a Calling Name Presentation (CNAP) service by November 2026. This feature will display the caller's name on the recipient's screen for both saved and unsaved domestic numbers.

Why it matters

This regulatory change aims to reduce spam and increase transparency in telecommunications, significantly impacting consumer privacy and user experience.

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Unknown calls bothering you? The name behind it will no longer be a secret.The department of telecommunications (DoT) has directed telecom operators to introduce Calling Name Presentation (CNAP) from November 1, 2026. The service will display the caller’s name on the recipient’s phone without requiring users to sign up separately. It will initially be available on 4G and higher-generation networks, while its rollout on 2G, 3G and landline networks will be considered separately.When a call comes in, the recipient’s screen will show the caller’s number along with their name. If the number is saved in the recipient’s contacts, the name stored there will appear on the screen. While for an unsaved domestic number, the name recorded in the caller’s telecom operator’s subscriber records will be displayed.International calls will be handled differently.

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