NHAI issues guidelines for upgradation, maintenance, smart monitoring of toilet facilities, parking at National Highway toll plazas

NHAI issues guidelines for upgradation, maintenance, smart monitoring of toilet facilities, parking at National Highway toll plazas left The guidelines prescribe standards for upgrading existing facilities, regular cleaning, technology-enabled monitoring, citizen feedback and performance-based accountability, to ensure clean, safe and functional public facilities for National Highway users. B. Vibha B. Vibha https://th-i.thgim.com/public/incoming/dkz7ap/article71623018.ece/alternates/FREE_1200/Kappalur_Toll_Plaza-02.jpg Vibha B Madhava Madhava_12403 The guidelines mandate at least one universally accessible toilet at each covered toll plaza, QR code-based citizen feedback, and financial penalties for agencies that fail to maintain standards MANGALURU To enhance citizen-centric services along National Highways, the National Highways Authority of India (NHAI) has issued guidelines for the upgradation, maintenance and smart monitoring of public toilet facilities and designated parking areas at toll plazas. The guidelines prescribe standards for upgrading existing facilities, regular cleaning, technology-enabled monitoring, citizen feedback and performance-based accountability, to ensure clean, safe and functional public facilities for National Highway users.