New BCRS portal launched for transaction issues, cutting wait for refunds from 30 to 10 working days

Singapore has launched a new digital portal for the Beverage Container Return Scheme (BCRS) to streamline refund requests for transaction issues. The portal reduces the processing time for verified refunds from 30 working days to 10.
Why it matters
Improving the efficiency of recycling incentive schemes is essential for increasing public participation in environmental sustainability programs.
The service will first be available at SG Recycle machines in the north and west of Singapore before expanding islandwide.
A user returns a beverage container into a Reverse Vending Machine. (File photo: CNA/Ooi Boon Keong)
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