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NBC News·3 min read·medium

Neutrogena addresses backlash over its past brand deal with Hayden Panettiere

S
Saba Hamedy
Neutrogena addresses backlash over its past brand deal with Hayden Panettiere
AI Summary

Neutrogena has issued an apology following public backlash regarding its past treatment of Hayden Panettiere, who claimed the brand dropped her due to a morals clause after she spoke about postpartum depression. The statement follows the recent death of the actress, as fans demanded accountability for the company's past actions.

Why it matters

The situation underscores the growing influence of social media in holding corporations accountable for past ethical and employment practices.

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Neutrogena responded Thursday to mounting backlash over its alleged treatment of its former ambassador Hayden Panettiere, saying on Instagram that the company understands it “made her feel unsupported during a very difficult time.” Panettiere, 36, was found unresponsive Sunday at an apartment complex in South Carolina and was pronounced dead at the scene. The coroner’s office said Panettiere’s cause of death is pending further investigation. An autopsy was completed on Monday. After her sudden death, fans began to resurface a podcast interview with the star from earlier this year in which she claimed that Neutrogena, which she described as “a huge part” of her life, severed ties with her over a “morals clause” when she spoke about her experiences with postpartum depression (PPD). Neutrogena’s social media posts were flooded with negative comments toward the brand, with some calling for a boycott.

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