Nestlé’s CEO shares his advice for building teams that can weather a crisis

Philipp Navratil is the CEO of Nestlé, a company that employs over 270,000 workers globally. Nespresso Nestlé CEO Philipp Navratil said resilient teams have two things in common. He said they work well together and they have one purpose. The CEO said that those teams are built on trust both from leaders and workers. As CEO of Nestlé, Philipp Navratil leads a workforce of more than 270,000 people and oversees a portfolio of more than 30 billion-dollar brands. So he's encountered his fair share of crises. "There's always something happening somewhere," Navratil told Business Insider. "Natural disasters, conflicts." Navratil said resilient teams tend to share two traits: They work well together and have a shared purpose. While leaders can't plan for every challenge, Navratil said, they can build team structures that help people pull in the same direction when challenges come up.