MyCall: TRAI’s revamped call quality reporting app
The Telecom Regulatory Authority of India (TRAI) has relaunched its 'MyCall' app to allow users to provide feedback on call quality. The app is currently available on Android, with an iOS version pending resolution of technical and privacy discussions with Apple.
Why it matters
This initiative aims to improve telecommunications infrastructure through crowdsourced data, highlighting ongoing regulatory tensions regarding data privacy.
On Monday (August 3, 2026), the Telecom Regulatory Authority of India (TRAI) relaunched a call quality rating app it first released in 2017. The app, MyCall, retrieves records of recent calls and allows users to rate the quality from one to five stars, and sends anonymised reports to telecom operators to help them improve their networks.
“While we are calling it revamped, let me tell you it is practically a new application where we have borrowed the name of the older app,” TRAI chairperson Anil Kumar Lahoti told presspersons at the launch for the app. The 2017 app had drifted out of compatibility with recent handsets, much like the DND app for reporting spam SMS messages and calls; that app too was refreshed in recent months.
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