Mphasis extends Social Security Scotland deal in £35.4 million contract
IT services firm Mphasis has secured a £35.4 million contract extension with Social Security Scotland. The company will continue to manage the agency's digital benefits platform, ensuring stability for social security payments across Scotland.
Why it matters
This contract underscores the reliance of public sector social welfare systems on private IT infrastructure and digital service providers.
IT services company Mphasis has extended its collaboration with Social Security Scotland, securing a £35.4 million contract to manage and maintain the Scottish Government agency’s benefits management platform.
Under the extended contract, Mphasis will provide support and maintenance for Social Security Scotland’s core benefits case management platform, which supports the delivery of devolved social security benefits and financial assistance to around two million citizens across Scotland.
The Bengaluru-based company will focus on ensuring the platform remains stable, resilient and reliable, supporting critical functions including benefit applications, eligibility decisions and payments.
The engagement is aimed at ensuring continuity of access to benefits that are important to individuals, families and communities across Scotland, while improving the operational efficiency of the digital platform.
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