Motorola issues an official statement on the Edge 70 Max's software update policy
Motorola has clarified its software update policy for the Edge 70 Max following consumer confusion over conflicting information on regional websites. The company addressed discrepancies between advertised support and footnote disclaimers, though critics argue the policy remains vague.
Why it matters
Clear software support policies are increasingly critical for consumer purchasing decisions as users seek longer device lifespans.
Following up on our editorial regarding its incredibly confusing software support policy for the recently announced Edge 70 Max , Motorola reached out to us to clarify the matter.
The company rep, who contacted us following our story, had this to say:
As a reminder, the controversy came about after our readers directed our attention to the fact that the Edge 70 Max product pages on at least several Motorola regional websites stated "up to 3 Android OS upgrades and 5 years of security updates", while in the footnotes, the same product pages claimed the product includes only "2 OS upgrades and 3 years of security updates".
Since the statement quoted above does not explain the reason for the discrepancy, we can only assume the footnotes were just carried over from the product pages of other devices without being changed as they should have been.
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