Monzo down as some users unable to make card payments or transfers
Digital bank Monzo experienced a technical outage that prevented some users from making card payments or bank transfers. While the company activated a backup service, many customers reported continued issues with functionality.
Why it matters
As digital-only banking becomes the norm, service outages highlight the systemic risks and consumer vulnerability associated with the lack of physical branch infrastructure.
Image source, Monzo By Laura Cress Technology reporter Published 17 minutes ago Monzo users have been left unable to use their card for payments or transfers following a technical problem with the banking service.
The digital bank posted on X , external it had "identified some issues" and activated a stand-in backup service which meant users could still make transactions like card payments and sending and receiving bank transfers.
However, some users noted under the post , external that Monzo Stand-in was "not working as expected" and they could still not use their card.
The firm added it was "rolling out a fix and moving quickly to get full service back up and running for everyone".
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