Moment police officers set foot in 'horror scene' funeral home
Police discovered a disturbing scene at Legacy Independent Funeral Directors in Hull, finding 35 bodies and over 100 sets of ashes in poor conditions. The business director, Robert Bush, has admitted to 67 offences, including failing to properly cremate remains and providing families with incorrect ashes.
Why it matters
The case highlights a massive breach of public trust and regulatory failure in the funeral industry, causing profound trauma to affected families.
Figure caption, Watch: Police officers search Legacy Independent Funeral Directors in Hull
This story contains details some might find distressing
Boxes of tissues sit on a coffee table in a front room at Legacy Independent Funeral Directors. There are opulent chairs, upholstered in pale yellow; a black and white print of a trawler that nods to Hull's fishing heritage.
It feels like an attempt to put customers at ease, painting the picture of a caring, community-led business.
But on the other side of a partition wall - an area Legacy's director Robert Bush ordered an employee to keep hidden from others in the industry - is a labyrinth of dimly-lit corridors.
A police officer shines her torch into messy side rooms, strewn with rubbish and in total disorder.
Image source, Humberside Police Image caption, Ashes, bagged up by police, were found at Legacy Independent Funeral Directors in Hull
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