NPR News·3 min read·easy
Missed shifts were costly to this McDonald's. An app has fixed the problem
A
Andrea Hsu
✦AI Summary
A McDonald's franchise in Maryland is using a new employee support app called Escalate to help staff overcome logistical barriers like transportation. The app provides vouchers for rideshares, helping to reduce absenteeism and stabilize the workforce.
MORNINGSIDE, Md. — At 10 a.m. on a Tuesday, the drive-through at a McDonald's just off the Capital Beltway is still busy with the late breakfast crowd.
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