‘Misinformation’: Kochi airport dismisses airline’s social media post citing bad weather for disruption of services
Cochin International Airport Limited has publicly refuted claims by SpiceJet that flight disruptions were caused by bad weather. The airport stated that no other airlines reported weather-related issues and accused the carrier of spreading misinformation to cover operational failures.
Why it matters
This highlights a public dispute between airport authorities and airlines regarding transparency and passenger rights during service delays.
The Cochin International Airport Limited (CIAL) has dismissed what it termed social media “misinformation” by SpiceJet airline, which had wrongly attributed disruption of its services to and from Kochi to bad weather.
Earlier in the day, the airline posted on its X handle that “all departures/arrivals and their consequential flights” might be affected due to bad weather in Kochi, urging passengers to check their flight status through its portal. The post came just hours after passengers created a ruckus at Kochi airport late Friday night over hours-long delays in SpiceJet’s services to Fujairah and Dubai.
#WeatherUpdate : Due to bad weather in Kochi (COK), all departures/arrivals and their consequential flights might be affected. Passengers are requested to check their flight status via https://t.co/ZsAAnbsXYR .
In a passenger advisory, CIAL noted continuing operational issues faced by SpiceJet, affecting its international services from Kochi and causing considerable inconvenience and uncertainty to passengers.
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